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Que Certification, Sep 15, 2003 - Computers - 441 pages
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About the author (2003)

Shannon is President of Plus Ultra Group, Inc., a technology consulting firm. He also serves as a Senior Technical Specialist for ICL/KnowledgePool, Inc. In addition, he is the Senior Product Designer with

Ed Tittel worked as an instructor for Austin Community College from 1997 through 2003 and taught at Interop from 1996 to 2004. He has a Network Certified Professional, and works as a full-time freelance writer and consultant in Austin, TX. He has contributed to over 130 books on computing across a broad range of subjects, and is the author of numerous titles published by Course Technology.