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Tips on Product Knowledge
Tips on Time Management
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accounts attitude average batting average beneﬁts body language booth briefcase business letter buyer calling card chart coaching cold call company's contact hours cost customers and prospects dealer desired action develop dialogue difﬁcult easy effective evaluation example face-to-face ﬁeld Figure ﬁle ﬁnd ﬁrst Gain favorable attention give goals handling important lobby Management by Exception markets and applications memo ment noncontact hours number of calls objective ofﬁce person poor features practice product knowledge product line professional proﬁt proﬁtable proposition prospect or customer prospects and customers purchase order put-off rebut Request for Quotation sales brochure sales call sales day sales interview sales manager sales presentation sales production sales representative sales techniques sales tools salesmanship salespeople salesperson satisﬁed selling sentences smart speciﬁc success tactics telephone call territory management things tion tips trade shows visual aids waster words written proposal