Balanced Scorecard Diagnostics: Maintaining Maximum Performance

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John Wiley & Sons, Apr 15, 2005 - Business & Economics - 224 pages
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The complete guide to analyzing and maximizing a company's balanced scorecard
Presenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of a company's balanced scorecard and the tools to reevaluate balanced scorecard measures to drive maximum performance. CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a balanced scorecard methodology to determine if it's running at maximum performance and for seamlessly implementing changes into the scorecard.
Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses get best-in-class performance. He is the author of two successful books, Balanced Scorecard Step-by-Step (0-471-07872-7) and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies (0-471-42328-9), both from Wiley.
 

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Contents

Chapter 1 The Current State of the Balanced Scorecard
1
Chapter 2 First Things First
23
Chapter 3 Before You Measure
41
Chapter 4 Strategy Maps
63
Chapter 5 Measures Targets and Initiatives
93
Chapter 6 Cascading the Balanced Scorecard to Drive Organizational Alignment
127
Chapter 7 Key Balanced Scorecard Process Linkages Budgeting Compensation and Corporate Governance
139
Chapter 8 Sharing Balanced Scorecard Results Reporting and StrategyCentered Management Meetings
165
Chapter 9 Building the Balanced Scorecard at Aliant Inc
185
Index
201
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About the author (2005)

PAUL R. NIVEN is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses reach breakthrough results using the Balanced Scorecard. In addition to publishing articles on performance management in Journal of Cost Management and Journal of Strategic Performance Measurement, he is the author of the highly successful books, Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies, both published by Wiley. He may be reached through his Web site at senalosa.com.

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