Balanced Scorecard Diagnostics: Maintaining Maximum Performance
The complete guide to analyzing and maximizing a company's balanced scorecard
Presenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of a company's balanced scorecard and the tools to reevaluate balanced scorecard measures to drive maximum performance. CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a balanced scorecard methodology to determine if it's running at maximum performance and for seamlessly implementing changes into the scorecard.
Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses get best-in-class performance. He is the author of two successful books, Balanced Scorecard Step-by-Step (0-471-07872-7) and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies (0-471-42328-9), both from Wiley.
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Chapter 1 The Current State of the Balanced Scorecard
Chapter 2 First Things First
Chapter 3 Before You Measure
Chapter 4 Strategy Maps
Chapter 5 Measures Targets and Initiatives
Chapter 6 Cascading the Balanced Scorecard to Drive Organizational Alignment
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