What people are saying - Write a review
We haven't found any reviews in the usual places.
What the Examiners Are Really Looking For
General Oudine of the Major Components of the Application Package
43 other sections not shown
Other editions - View all
activities ADDRESS APPROACH analysis and/or applicant's Application Report appropriate Area to Address asks assessment audit Award application Award Criteria Baldrige Award Baldrige criteria Baldrige Examiners Baldrige National Quality business factors company operational performance comparisons and benchmarking competitive comparisons competitors continuous improvement customer focus customer relationship management customer requirements customer satisfaction customer-related cycle deployment Describe Eligibility Determination Form employee satisfaction evaluates and improves Evidence Examination Items examiners are looking example explain feedback goals graphs human resource implemented important Indicators For Area involvement key indicators leadership levels major Malcolm Baldrige National National Quality Award NIST Number of different organization overall parent company presented process improvement product/service products and services programs quality and operational quality data quality results quality system quality values quality-related relationship score senior executives Small Business specific strategies subsidiary summary systematic teams total quality total quality management trends types