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General Outline of the Major Components of the Application Package
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analysis applicant's application report appropriate Area to Address asks assessment AT&T audit award application Award Winners Baldrige Award Baldrige criteria Baldrige Examiners Baldrige National Quality benchmarking Business Overview Business Results calls for information Category changes chart company's Customer Focus customer relationship management customer requirements customer satisfaction deployment Describe effective Eligibility Determination ensure evaluates and improves Evidence Examination Items example explain factors feedback goals graphs human resource identified implemented important improvement efforts Indicators For Area information and data key business drivers key measures and/or leadership system ltem major Malcolm Baldrige National market share measures and/or indicators National Quality Award organization overall performance improvement performance measures presented process improvement product/service products and services programs quality improvement relationships relative to competitors response score senior executives Solectron specific standards strategic planning strategies subunit summary supplier performance support functions total quality management types