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THE FOUNDATION OF EFFECTIVE LISTENING
OPEN AND CLOSED QUESTIONS
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ability Allen anxious attending behavior BASIC ATTENDING SKILLS beginning helper BEHAVIORAL COUNT Billy body language chapter client closed questions competent concepts concerned counseling counselor COUNT SHEET culturally appropriate define demonstrate Determine topic dimensions DO-USE-TEACH CONTRACT effective listening emotional Empathy exercises experience explore eye contact focus give going hear heard helpee talk helpee's helping skills important individual Integration of Skills invitation to talk issues Ivey Joan kind learning little bit Mary Microcounseling Manual microtraining minimal encourages move nonverbal Norma North Amherst OPEN INVITATION Open questions paraphrase person practice session problem provide feedback Psychotherapy reflection of feeling relationships RESPONDING TO FEELINGS response rize Rotate roles self-disclosure single parent situation someone sort specific example style summarization sure tape teach there's things tion topic for role-play typescript understand verbal video model videotape vignette words workaholic workshop Yeah