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The Reference Process
Computers and Reference Service
CONTROL AND ACCESS
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Abstracts Almanac alphabetical American Library American Library Association annotated annual answer arranged Atlas atlases basic bibliography biographical Booklist Books in Print boolean logic Britannica CD-ROM citations cost coverage covers cumulations databases detailed DIALOG file Dictionary Directory disk edition encyclopedia English language entries evaluation example format full text given government documents H. W. Wilson Company illustrations includes individual issue language layperson Library Association Library Journal Library of Congress locate Magazine Index major maps material microfiche million monthly National Union Catalog offers particularly percent printed version problem publisher quarterly queries questions R. R. Bowker reader ready-reference reference librarian reference services reference sources revised Science serials standard statistics subject headings subject index supplements tions titles United updated usually vols volume Webster's Who's words World Almanac World Book yearbooks York