Be a Great Boss: One Year to Success

Front Cover
American Library Association, 2011 - Business & Economics - 215 pages
1 Review
Moving into a library management position can feel like a daunting and solitary pursuit. Graduate courses in management are expensive and hard to find. To help library managers improve their skills and acumen, renowned speaker and trainer Hakala-Ausperk presents a handy self-study guide to the dynamic role of being a boss. Organized in 52 modules, designed to cover a year of weekly sessions but easily adaptable for any pace, this workbook Covers major management topics such as success with stakeholders, staffing, customer service, planning, funding, leadership, and more Offers an inexpensive alternative to seminars and classroom instruction Requires an investment of as little as an hour per week, and is completely self-paced Includes challenging questions and exercises, and a Web-based template to record learning progress Suitable for all levels of management, from first-line supervisors to library directors, this book lays out a clear path to learning the essentials of being a great boss.
 

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LibraryThing Review

User Review  - librarianlidi - LibraryThing

A very thought-provoking workbook for building leadership skills, whether you're a library director or department head. Twelve different topics (one for each month) are covered: Attitude, Success with ... Read full review

Contents

Attitude
1
Success with Stakeholders
17
Staffing
33
Communication
49
Customer Service
65
Planning
81
Friends and Allies
97
Training
113
People
145
Leadership
161
Your Future
177
Workbook Table of Contents Template
199
Notes
203
Bibliography
209
Index
213
Copyright

Funding
129

Common terms and phrases

Bibliographic information