Becoming a Successful Manager

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McGraw Hill Professional, Nov 12, 2001 - Business & Economics - 208 pages

Becoming a Successful Manager provides hands-on exercises and advice to help neophyte managers make the difficult transition from managing only themselves to managing others. It shows new managers how to create a positive, productive environment, one that motivates and brings out the best in employees while providing maximum benefit to their employers.

 

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Contents

Adopt Positive and Productive Attitudes
19
Get to Know Each Person in Your Department
33
What You and Your Employees Have in Common
41
ListenReally Listen and You Will Hear More than Words
47
Perpetuate Problem Solving Attitudes
63
Discourage Enemies from Invading Your Departmental Garden
79
PART II Building on Your Foundation
89
Give the Gift of Constructive Criticism
93
The Art of Asking Questions
123
Conduct Meaningful Performance Reviews
137
Make Departmental Meetings Productive
147
Delegate Effectively and Allow Employees to Take Risks
159
Hire the Right People
173
Moving Forward
183
Appendix
187
About the Authors
195

Resolving Conflicts
103
How to Handle Harassment
113

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About the author (2001)

Jack H. Grossman, Ph.D., (Deerfield, IL) is a psychologist and management consultant, and professor emeritus at DePaul University's Kellstadt Graduate School of Business.

J. Robert Parkinson, Ph.D., (Glenview, IL) is an associate professor at Northwestern University and independent communications consultant.

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