Becoming a master manager: a competency framework
Developments in the areas of the global economy and computing and telecommunications technology have forced companies to rethink how they do business. This outstanding, up-to-date text is designed to enhance managerial leadership capacities, recognizing that today's managers need to be both technically and interpersonally competent. Describes the highly successful Competing Values Model which is used in management education and executive development programs around the world with impressive results.
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A New Approach
The Director Role
The Producer Role
The Coordinator Role
The Monitor Role
The Mentor Role
Communication Skills Learning Interpersonal
The Facilitator Role
The Innovator Role
The Broker Role