Before Conflict: Preventing Aggressive Behavior

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Scarecrow Press, 2002 - Education - 218 pages
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In Before Conflict: Preventing Aggressive Behavior, John Byrnes gets to the heart of the concept of aggression prevention. Rather than look strictly at violence and all its implications_fatalities, crime, and assault_Byrnes instead chooses to look ahead, in order to prevent violence rather than simply to act in reaction to it. By using a unique methodology of 'Aggression Management, ' those responsible for the safety of others may circumvent the standard practice of mere 'conflict resolution' by dealing with the problem before it creates conflict. Because everyone experiences and manages anger differently, 'Aggression Management' teaches readers not only how to measure their own aggression, but that of others as well. The result empowers the reader to stop problems before they even develop. This book is recommended for anyone responsible for the safety of others, especially people who work in the fields of education, health care and social services, law enforcement, the retail food service industry, and the U.S. Postal Service
 

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Contents

VI
1
VII
11
VIII
25
IX
41
X
51
XI
77
XII
93
XIII
101
XVII
147
XVIII
157
XIX
165
XX
169
XXI
179
XXII
185
XXIII
211
XXIV
213

XIV
129
XV
135
XVI
143
XXV
214
Copyright

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About the author (2002)

John D. Byrnes is one of the leading authorities on preventing aggression in the workplace and in schools. He has conducted aggression management workshops for some of the nation's largest employers, among them the United States Postal Service, NASA, United States Department of Agriculture, and Disney Development. He has published articles extensively and has spoken before many national associations. This is his first book.