Benchmarking in Tourism and Hospitality Industries: The Selection of Benchmarking Partners
offers methodological framework for answering key benchmarking questionsonly substantial work covering this topicworld-wide coverage and usageBenchmarking is a buzzword of the last decade that describes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners.
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AHRP application approach arithmetical crossover Austrian hotels average balanced scorecard bednights benchmarking partners best practice business data calculated CD C O CD CD CD CD CM Charnes chromosome CM CD CM CM coefficients compared comparison partners competitive Conditional mutation constraints costs data envelopment analysis data set database DEA model defined distribution EDEA efficiency measure efficiency scores efficient companies EM algorithm Equation estimates evaluation example F&B revenue frontier function genes genetic algorithm GENOCOP hospitality industry hotel and restaurant identified indicate inefficient likelihood linear programming LP-DEA Malmquist methodologies Michalewicz 1996 mixture models mixture regression models Morey operations optimal parameters peer performance measures population posterior probabilities printf("Not enough memory\n procedure productivity regression analysis returns to scale sample sector selection of comparison solution statistical Table techniques tourism Tourism and Hospitality unconditional mixture unsigned int values variance weighted
Page 1 - ... gaining a new perspective often requires looking from outside one's immediate environment. Garvin suggests two ways of gaining an outside perspective: • Benchmarking. Benchmarking is "a disciplined process that begins with a thorough search to identify best-practice organizations, continues with careful study of one's own practices and performance, progresses through systematic site visits and interviews, and concludes with an analysis of results, development of recommendations, and implementation
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