Best Practice Benchmarking: A Management Guide

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Gower Publishing, Ltd., 1992 - Business & Economics - 156 pages
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Benchmarking is potentially the most powerful weapon in the corporate armoury. It is the technique that enabled Cummins Engine Company to slash delivery time from eight months to eight weeks, Lucas to reduce the number of shopfloor grades at one of its sites from 17 to four, and British Rail to cut cleaning time for a 660-seat train to just eight minutes. In other companies, order processing time has been brought down from weeks to days, engineering drawings output doubled and inventory cut by two-thirds.
 

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Contents

List of figures and tables
1
Maintaining leadership
103
Managing benchmarking in the organization
127
Further reading
147
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