Best Practices in Lean Six Sigma Process Improvement
What we've learned (or failed to learn) to compete globally Why are some companies highly successful with their lean Six Sigma performance management initiatives, while most are not? Best Practices in Lean Six Sigma Process Improvement shows readers how to get process improvement going, and keep it going for many years. The key is an expended concentration on what are most important to customers, namely quality, response time, flexibility, and value. The author provides readers with valuable benchmarks and best-practice models based on results from his own extensive, long-ranging research, including hard data from 1,200 companies throughout the world. Richard J. Schonberger (Bellevue, WA) is President of Schonberger Production and has been awarded both the Shingo Prize for Excellence in Manufacturing as well as the Institute of Industrial Engineers (IIE)'s Production and Inventory Control Award.
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