Best Practice Benchmarking: An International Perspective

Front Cover
Gulf Publishing Company, 1996 - Business & Economics - 177 pages
0 Reviews
Benchmarking is potentially the most powerful weapon in the corporate armory. Itμs the technique that enabled Cummins Engine Company to slash delivery time from eight months to eight weeks, Lucas to reduce the number of shop floor grades at one of its sites from seventeen to four, and British Rail to cut cleaning time for a 660-seat train to just eight minutes. Through a series of case histories and references, this book shares the experience and knowledge acquired by benchmarking companies across a wide range of industries. Above all, it provides a detailed step-by-step guide to the entire process, including a complete set of planning worksheets.

From inside the book

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Introduction
1
why companies need benchmarking
14
When and where benchmarking fits
21
Copyright

9 other sections not shown

Other editions - View all

Common terms and phrases

Bibliographic information