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Employee Involvement at Crystal Incorporated
Work Attitudes at the Four Plants
Sources of Resistance to Organizational Change
3 other sections not shown
adopted agreements assumptions attitudes attitudinal bargaining basic coded collective bargaining agreements committees competitive cooperation corporate official Crystal Incorporated cultural contradictions decision employee involvement initiative employment engineers environment example factory floor Fortune 500 four plants frequently going grounded theory hourly employees HPWS implementation industrial relations innovations Institutional theory introduced involvement-based job classifications job enrichment job rotation labor-management lean production levels machine managerial manufacturing processes negotiations operators organization structure organizational change organizational culture organizational performance outcomes participatory management Performance Work Systems philosophy planf plant manager explained process control production and maintenance production systems quality circles redesign relationship resistance responsibility result role satisfaction or dissatisfaction schedule seniority shopfloor skills social sociotechnical Sociotechnical Systems Theory statistical process control strategies supervision Table team members team-based technical thafs things Total Quality Total Quality Management traditional manufacturing union officer union-management variables viewed worker participation workplace