Beyond Knowledge Management

Front Cover
Brian Lehaney
Idea Group Inc (IGI), Jan 1, 2004 - Business & Economics - 267 pages
Beyond Knowledge Management provides a balance of conceptual and practical aspects of knowledge management, offering the opportunity for students and practitioners to understand and effectively consider knowledge management approaches in their organizations. Everyday examples are used to lead the reader into the development of knowledge management, then further into a conceptual perspective, and finally to the practical application of knowledge management in organizations. Beyond Knowledge Management is presented in a style that appeals to students and business managers. In order for knowledge management to be more effectively used, it is essential that clear practical guidelines become available. This book is an important contribution to existing and future managers.
 

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Contents

Chapter I Introduction
1
Chapter II Knowledge Management in More Detail
12
Chapter III Sociotechnical Systems and Knowledge Management
31
Chapter IV Systems Thinking and Knowledge Management
76
Chapter V A Review of Knowledge Management Frameworks
120
Chapter VI A Framework for Knowledge Management
237
References
246
About the Authors
260
Index
262
Copyright

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About the author (2004)

Brian Lehaney is Head of Statistics and Operational Research and Professor of Systems Management at Coventry University's School of Mathematical and Information Sciences (UK). He is an experienced, active researcher, and was recently Project Leader on an EC-funded project on knowledge management. He has published in many international refereed journals, and he has also worked as a referee and editor for such journals. He has examined PhDs for other universities, and has had his own students complete PhDs successfully. His focus is on theory into practice in the knowledge management domain. His current PhD students are working on knowledge culture and knowledge sharing. He has been a reviewer of large-sum projects for various funding bodies. He has given keynote and plenary papers at major international conferences on the theme of culture, process, and outcomes. He is a Fellow of the Operational Research society and a member of the Committee of Professors in Operational Research. Brian is joint editor of OR Insight.

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