Beyond Knowledge Management

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Brian Lehaney
Idea Group Inc (IGI), 2004 - Business & Economics - 267 pages
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Beyond Knowledge Management provides a balance of conceptual and practical aspects of knowledge management, offering the opportunity for students and practitioners to understand and effectively consider knowledge management approaches in their organizations. Everyday examples are used to lead the reader into the development of knowledge management, then further into a conceptual perspective, and finally to the practical application of knowledge management in organizations. Beyond Knowledge Management is presented in a style that appeals to students and business managers. In order for knowledge management to be more effectively used, it is essential that clear practical guidelines become available. This book is an important contribution to existing and future managers.
 

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Contents

Chapter I Introduction
1
Chapter II Knowledge Management in More Detail
12
Chapter III Sociotechnical Systems and Knowledge Management
31
Chapter IV Systems Thinking and Knowledge Management
76
Chapter V A Review of Knowledge Management Frameworks
120
Chapter VI A Framework for Knowledge Management
237
References
246
About the Authors
260
Index
262
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