Beyond Reason: Using Emotions as You Negotiate
Whether you are negotiating a business contract or curfew with your teenager, emotions can get you in trouble. They also can help you get what you want. This book shows you how.
Telling a negotiator ¬“Don¬'t get emotional¬” is nonsense. We all have emotions of some kind¬—all the time¬—and these emotions deeply inform both what we want and how we go about getting it. In Getting to Yes, master negotiator Roger Fisher helped readers understand the mechanics of everyday agreements and how to reach them while preserving respect and self-worth. Now, in Beyond Reason, he and psychologist Daniel Shapiro share their expertise in understanding how emotions affect negotiations and, more importantly, how they can be used as a tool.
Beyond Reason sheds light on five core emotional concerns we all feel during any interaction, whether between business partners or spouses. Do you feel unappreciated? Alone? Put down? Trivialized? Your autonomy impinged? Awareness of these ¬“core concerns¬” gives you power. Fisher and Shapiro show you how to use them to generate positive emotions in others and in yourself, allowing you to set the emotional tone and to get what you each want more easily. You will even know what matters most to people before meeting them. Fresh, insightful, and engaging, Beyond Reason is sure to be viewed as Fisher¬'s most important work since Getting to Yes.
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LibraryThing ReviewUser Review - bostonian71 - LibraryThing
Clearly written and engaging, with advice that's useful for daily relationships as well as international diplomacy or labor-management negotiations. Experts might find it too simplistic, but being a non-expert I appreciate the easy-to-understand explanations. Read full review
LibraryThing ReviewUser Review - GShuk - LibraryThing
Excellent analysis of the role emotion plays during the negotiation process. The book flows well covering 5 core concerns that affect emotion(Appreciation, Affiliation, Autonomy, Status, Role) He uses ... Read full review