Beyond TQM

Front Cover
Wiley, Jul 20, 1993 - Business & Economics - 328 pages
Presents a complete analysis regarding the strengths and weaknesses of Total Quality Management (TQM) and explores the opportunities and misconceptions that come with it. Features a diverse set of case studies which show TQM in action. A wealth of games and exercises enable readers to test and develop their understanding of this contemporary management philosophy.

From inside the book

What people are saying - Write a review

We haven't found any reviews in the usual places.


A Brief History of Quality Thinking
Their Philosophies Principles
Philosophy and Principles

11 other sections not shown

Common terms and phrases

About the author (1993)

Flood holds Visiting Professorships at both Monash University (Australia) and the University of Lincolnshire and Humberside (UK). He is a renowned and authoritative expert in the field of management.

Bibliographic information