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50 WAYS TO KEEP YOUR CUSTOMERS
Customer Service Tips and Lists
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ATTN best customers consultant business continue COST OF POOR create Crisp Publications current customers customer retention programs customer satisfaction customer service program customer service system customer's customers want develop dissatisfied customers everything possible excellent customer service Facsimile implement KEEP YOUR CUSTOMERS kinesthetic know your customers lifetime value Listen loyalty marketing tool Michael Mitchell NOTES NOTES NOTES number of customers Number of dissatisfied office store perception performance person poor service proactive problem product or service provide excellent customer provide superior customer provide superior service purchase recovery and restitution referral Remember Replacement Costs resolve the complaint retain your customers reward program Richard F satisfied customer satisfy the customer sensory perceptual style service and retention service enhancements service policies service provider service recovery situation someone staff stop doing business SUCCESSFUL CUSTOMER superior customer service Telephone tell THANK YOU CARDS train your employees treat value chain value-added service