Beyond the Lean Revolution: Achieving Successful and Sustainable Enterprise Transformation

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AMACOM Div American Mgmt Assn, 2011 - Business & Economics - 256 pages
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For organizations looking for full-fledged, dynamic transformation... it's time to move beyond 'lean.' Most organizations are engaged in change efforts often focused solely on eliminating waste in specific departments or 'silos.' That's the 'lean paradigm,' and while it's a good place to start, enterprise transformation goes much further. It begins with the big picture: What are the strategic objectives? How is the enterprise performing against those objectives? How should it be? Who are the stakeholders and what do they value? Then it moves forward toward an audacious vision of the enterprise's future. Based on years of research and implementation, Beyond the Lean Revolution provides a roadmap for achieving sustainable, bottom-line results, delivering value to stakeholders, and reaching that future vision. Filled with illuminating examples, the book moves well beyond traditional lean thinking, showing readers how to: Ensure senior leadership commitment ▪ Assess the enterprise's current state ▪ Analyze stakeholder values ▪ Develop a future vision ▪ Create a plan for transformation From inception to implementation and beyond, this book provides a holistic framework for bridging the gap from mere change ... to genuine transformation.
 

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Contents

CHAPTER 1 WHY ENTERPRISE TRANSFORMATION?
1
CHAPTER 2 THE SEVEN PRINCIPLES OF ENTERPRISE TRANSFORMATION
12
CHAPTER 3 A ROADMAP TO SUCCESSFUL ENTERPRISE TRANSFORMATION
29
CHAPTER 4 TRANSFORMATION LEADERSHIP
47
CHAPTER 5 THE STAKEHOLDER LENS
60
CHAPTER 6 THE PROCESS ARCHITECTURE LENS
79
CHAPTER 7 THE PERFORMANCE MEASUREMENT LENS
97
CHAPTER 8 THE INTEGRATIVE LENSES
113
CHAPTER 10 TRANSFORMATION PLANNING
148
CHAPTER 11 EXECUTING THE TRANSFORMATION PLAN
168
CHAPTER 12 ENTERPRISE TRANSFORMATION FROM INCEPTION TO IMPLEMENTATION
183
CASE STUDIES
221
APPENDIX B A BRIEF COMPARISON OF OTHER APPROACHES TO PROCESS ANALYSIS
243
ENDNOTES
249
KEY TERMS
259
INDEX
261

CHAPTER 9 PREPARING TO TRANSFORM
134

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About the author (2011)

DEBORAH J. NIGHTINGALE is Professor of the Practice of Engineering Systems and Aeronautics and Astronautics at MIT and director of MIT's Center for Technology Policy and Industrial Development.

JAYAKANTH SRINIVASAN is a Research Scientist at MIT's Lean Advancement Initiative.

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