Beyond the Lean Revolution: Achieving Successful and Sustainable Enterprise Transformation
For organizations looking for full-fledged, dynamic transformation... it's time to move beyond 'lean.' Most organizations are engaged in change efforts often focused solely on eliminating waste in specific departments or 'silos.' That's the 'lean paradigm,' and while it's a good place to start, enterprise transformation goes much further. It begins with the big picture: What are the strategic objectives? How is the enterprise performing against those objectives? How should it be? Who are the stakeholders and what do they value? Then it moves forward toward an audacious vision of the enterprise's future. Based on years of research and implementation, Beyond the Lean Revolution provides a roadmap for achieving sustainable, bottom-line results, delivering value to stakeholders, and reaching that future vision. Filled with illuminating examples, the book moves well beyond traditional lean thinking, showing readers how to: Ensure senior leadership commitment ▪ Assess the enterprise's current state ▪ Analyze stakeholder values ▪ Develop a future vision ▪ Create a plan for transformation From inception to implementation and beyond, this book provides a holistic framework for bridging the gap from mere change ... to genuine transformation.
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CHAPTER 1 WHY ENTERPRISE TRANSFORMATION?
CHAPTER 2 THE SEVEN PRINCIPLES OF ENTERPRISE TRANSFORMATION
CHAPTER 3 A ROADMAP TO SUCCESSFUL ENTERPRISE TRANSFORMATION
CHAPTER 4 TRANSFORMATION LEADERSHIP
CHAPTER 5 THE STAKEHOLDER LENS
CHAPTER 6 THE PROCESS ARCHITECTURE LENS
CHAPTER 7 THE PERFORMANCE MEASUREMENT LENS
CHAPTER 8 THE INTEGRATIVE LENSES
CHAPTER 10 TRANSFORMATION PLANNING
CHAPTER 11 EXECUTING THE TRANSFORMATION PLAN
CHAPTER 12 ENTERPRISE TRANSFORMATION FROM INCEPTION TO IMPLEMENTATION
APPENDIX B A BRIEF COMPARISON OF OTHER APPROACHES TO PROCESS ANALYSIS
CHAPTER 9 PREPARING TO TRANSFORM
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achieve alignment approach assessment beneﬁt change agents Chapter ChipDesign communication company’s costs create Current Current Current current-state customer value proposition deﬁned deﬁnition difﬁcult employees Enabling engineering ensure enterprise leaders enterprise performance enterprise processes enterprise projects enterprise thinking enterprise transformation enterprise vision enterprise-level enterprise’s executive Figure ﬁnd ﬁrm ﬁrst ﬁve Focus Area future goals Grolsch holistic identiﬁed identify implementation improvement integrated interactions key stakeholders Lean Enterprise lean manufacturing learning LESAT manufacturing maturity level ment metrics organization organizational percent performance measurement system principles prise process architecture product development Ray Leblanc Rockwell Collins SBIR senior leaders senior leadership team signiﬁcant speciﬁc stakeholder analysis stakeholder groups stakeholder values StayCool Steelcase strategic objectives strategic planning success suppliers Table tegic test wafers tion transformation effort transformation plan understanding value exchange value stream Value Stream Mapping waste