Billing and Collections Best Practices

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John Wiley & Sons, Jan 3, 2005 - Business & Economics - 243 pages
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Billings and Collections Best Practices offers advice for implementing a plethora of best practices to greatly improve your company's level of efficiency in information reporting, including:
  • Showing you how to create a more efficient billing operation.
  • Demonstrating how you can reduce the error rate on bills sent to customers.
  • Revealing specific steps for you to reduce the amount of outstanding receivables.
  • Providing guidelines on how you can restructure invoice formats to shorten the payment interval.
  • Detailing how to create a database for recurring billings and how to maintain its accuracy.
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Contents

Chapter 1 Success or Failure with Best Practices
1
Chapter 2 Credit Policies Procedures and Systems
11
Chapter 3 Credit Granting Techniques
33
Chapter 4 Invoice Creation
59
Chapter 5 Invoice Delivery
77
Chapter 6 Cash Collection and Application
91
Chapter 7 Managing the Collection Department
101
Chapter 8 Collection Systems
127
Chapter 9 Collection Techniques
151
Chapter 10 Deduction Management
177
Chapter 11 Outsourcing Collections
189
Chapter 12 Billing and Collections Measurements
205
Appendix Summary of Best Practices
223
Glossary
233
Index
239
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About the author (2005)

STEVEN M. BRAGG, CPA, CMA, CIA, CPIM, has been the CFO or controller of four companies, as well as a consulting manager at Ernst & Young and auditor at Deloitte & Touche. He received a master's degree from Bentley College, an MBA from Babson College, and a bachelor's degree in economics from the University of Maine. Mr. Bragg resides in Centennial, Colorado. He has written twenty books, including Accounting Best Practices, Accounting Reference Desktop, and Controllership: The Work of the Managerial Accountant, all from Wiley.

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