Breaking the Cycle: How to Turn Conflict Into Collaboration when You and Your Patients Disagree
When physician-patient conflicts arise they can lead to an impasse over issues as simple as prescribing antibiotics for a cold or as complicated as end-of-life care leaving physicians feeling frustrated and helpless. Breaking the Cycle explains how physicians can understand, approach, and resolve doctor patient conflict in a way that breaks down barriers and builds stronger, more gratifying relationships. Inspired by the authors' experience with a twelve-year-old girl who struggled to take life-saving medication and based on principals and proven techniques from the field of family therapy, the authors present a unique approach to the problem of doctor patient conflict. This practical guide focuses on how changes in a physician's thinking can improve challenging interactions.
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The PhysicianasExpert Model
Understanding Unproductive Cycles
The Symptomatic Cycle
How to Avoid Impasses with Patients
Responding to Difficult Relationships
Patients Seeking Medical Solutions
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