Bridging differences: effective intergroup communication

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Sage Publications, Mar 21, 1994 - Language Arts & Disciplines - 256 pages
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This new edition of the highly successful text on intergroup communication, Bridging Differences has been substantially updated. New material includes: exchanging messages with other groups; examinations of differences related to age, social class and physical ability; discussions of ethical issues; and suggestions for improving the accuracy of intergroup attributions.The volume's topicality is further enhanced by its increased emphasis on such issues as: culture and ethnicity; attitudes and stereotyping; and community building. The author also explores the acquisition of the knowledge, motivation and skills necessary for effective intergroup communication.

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Contents

Managing Uncertainty and Anxiety
18
Effective Communication
25
Understanding Group Differences
35
Copyright

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