Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution

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Daniel Bowling, David Hoffman
Wiley, Sep 30, 2003 - Law - 322 pages
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Bringing Peace Into the Room examines the personal qualities that make a mediator effective. The eminent authors of this volume go beyond traditional descriptions of academic training, theoretical orientation, and refinement of technique to confront issues related to personal temperament and the crucial psychological, intellectual and spiritual qualities of the mediation professional–qualities that are often the most potent elements of successful mediation.

In this comprehensive resource, Daniel Bowling and David Hoffman bring together a stellar panel of practitioners, academics, teachers, and trainers in the field–Michele LeBaron, Kenneth Cloke, Robert Benjamin, Don Saposnek, Sara Cobb, Peter Adler, Jonathan Reitman, Lois Gold, Marvin Johnson, and others–who share their personal experiences as mediators. Each contributor demonstrates that at the very heart of conflict resolution is the subtle interaction between the parties and the mediator’s personal and authentic style.

Bringing Peace Into the Room offers no hard and fast rules, guidelines, or advice to be applied to all mediators as to what personal qualities are best suited for all cases. Rather the book shows that developing an authentic approach to mediation requires constant grounding in self-reflection and self-awareness. This highly original and personally compelling approach to the process of conflict resolution explains how mediators can be aware of their own strengths and weaknesses, and how they can fine tune their own unique qualities for effective practice.

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Daniel Bowling and David A Hoffman
What Are the Personal Qualities

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About the author (2003)

Daniel Bowling is an attorney, mediator, mediator trainer, and the director of the Washington, D.C. office of Resolve, Inc., a public policy consensus building organization. He was the first CEO of ACR (The Association for Conflict Resolution), the executive director of SPIDR (Society of Professionals in Dispute Resolution), and cofounder of the Lowcountry Mediation Network, the first mediation organization in South Carolina.
David A. Hoffman is an attorney, mediator, and arbitrator at the Boston Law Collaborative, LLC, a multi-disciplinary firm devoted to conflict resolution and the practice of collaborative law. He is chair-elect of the American Bar Association Section of Dispute Resolution and has taught mediation, negotiation, and family law at Northeastern University Law School and Harvard Law School.

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