Building Cross-Cultural Competence: How to Create Wealth from Conflicting Values
Yale University Press, Oct 1, 2008 - Business & Economics - 400 pages
divdivCross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict.
Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors’ extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism-
What people are saying - Write a review
We haven't found any reviews in the usual places.
Stories and Cases
Appendix 1 Dilemma Theory and Its Origins
Appendix 2 Exercises in Reconciliation
Old and New Questionnaires
Appendix 4 The Space Between Dimensions
Other editions - View all
achievement American ascribed become better called Chapter circles Communitarian compete competition conﬂict contrast corporation create cultures customers dance death diffuse dilemma direction discover economic effect example exceptions experience fact Figure ﬁrst force give human idea important increase individual industry inner integrity Japan Japanese knowledge lead leave less living managers means measure moral move nature organization origins particular percent person play position problem reason reconciled relationships responsibility result rules sequential share shows skills social society South Korea speciﬁc status story strategy success synchronous taken tell things thinking tion turn typically United universal values whole workers