In Action: Building Learning Capability Through Outsourcing

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American Society for Training and Development, 2000 - Business & Economics - 194 pages
Get inside successful organizations that use outsourcing to build learning capability and reduce costs. Twelve real-life case studies offer cutting-edge lessons from organizations that use outsourcing.
 

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Contents

Outsourcing as a Strategic Tool to Enhance Learning
1
Collaboration Between Internal and External Resources
11
Client Traps
17
Learning and the Politics of Working with External Consultants
39
When Training Professionals Begin to Manage Vendors
57
Who Needs Creative? A Training Managers Guide to Buying Creative
75
While Integrating Two HealthCare Organizations
87
Navigating Change in the Newspaper Industry
107
Optimizing the Use of Consultants in the Development of Executive Leadership
119
From Old Game to New Game in the Automotive Industry
133
Engines for the Learning Organization
149
An Innovative Case History
163
A Look Ahead
181
About the Editor
193
About the Series Editor
194
Copyright

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