Building a Culture of Respect: Managing Bullying at Work
CRC Press, Jul 19, 2001 - Technology & Engineering - 256 pages
Bullying is an increasing problem in the workplace. It is estimated that five million workers are bullied each year in the UK, and that one in four employees is aware of colleagues being bullied. Bullying creates significant health problems for employees and, despite this, there is a conspicuous absence of published material on why these behaviors occur, how their occurrence can be reduced, and what can be done to help the victims.
Building a Culture of Respect focuses on the development of organizational cultures that promote the dignity of all employees, which have the power to reduce the incidence and impact of bullying. The creation of an organizational culture of respect requires an integration of organizational policies, processes and interventions. Written by a group of experienced academics and practitioners, this collective volume allows theory to be integrated with evidence and practice in an approach that can be used to inform organizational management, unions, human resource managers, lawyers, general practitioners, occupational health psychologists and counselors on the most effective ways of addressing bullying at work.
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LibraryThing ReviewUser Review - donnafrederick - LibraryThing
While this edition was written in 2001, it is still a useful resource. It outlines the finding of earlier research on bullying and discusses both commonalities and contradictions found in the ... Read full review
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achieve action Andrea Adams approach areas assessment aware beneﬁt bullying and harassment bullying behaviour cent chapter client colleagues compassion fatigue complaints conﬁdence conﬁdential conﬂict counselling counsellor culture of respect Cyril dealing with bullying deﬁned deﬁnition difﬁcult dignity East Belfast EFQM Einarsen employees employment tribunals ensure example experience feel ﬁnd ﬁndings ﬁrst ﬁve health and safety helper Hoel and Cooper identiﬁed important individual inﬂuence interpersonal involved issues Julia listeners Mike monitoring narrative therapy ofﬁce ofﬁcers organisational culture patient perpetrator post-traumatic stress disorder problem procedures psychological PTSD recognised reﬂect responsibility result RMSC role Royal Mail senior managers signiﬁcant situation social speciﬁc staff Stradling stress supervisor survey target Tehrani tion total quality total quality management trade union trust UMIST understanding vicarious liability victims of bullying violence workplace bullying