Building A HIgh Morale Workplace

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McGraw Hill Professional, Sep 22, 2002 - Business & Economics - 180 pages
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Now translated into 11 languages! This reader-friendly, icon-rich series is must reading for all managers at every level

All managers, whether brand new to their positions or well established in the corporate heirarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

A workplace environment should be upbeat and inspire superior employee commitment, morale, and performance. Building a High Morale Workplace provides dozens of techniques and examples for making any workplace a community, instead of a corporation. It shows managers how to help employees foster a genuine bond with an employer, turn around a negative workplace, create and sustain a positive attitude, and more.

 

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great book indeed.. I enjoy reading it thanx

Selected pages

Contents

1 Business on Planet EarthNo Longer as We Know It
1
2 The Effects of Globalization on Morale
20
3 Keeping the People Who Keep Your Business in Business
36
4 To Boost Morale Alter the Environment
51
5 Putting the Kibosh on Negativity
66
Six Morale Challenges and Six Toolkits
83
7 HardCore Morale Cases
102
8 Employees Want and Need a Manager Who Cares
114
9 Winning Back Morale in Emotional Times What to Do When Tragedy Strikes
132
10 Engendering Hope TrustFaithand Belief in a Better Tomorrow
148
Index
161
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Popular passages

Page 116 - Do I know what is expected of me at work? 2 Do I have the materials and equipment I need to do my work right? 3 At work, do I have the opportunity to do what I do best every day? 4 In the last seven days, have I received recognition or praise for doing good work? 5 Does my supervisor, or someone at work, seem to care about me as a person?
Page 24 - I find the great thing in this world is not so much where we stand, as in what direction we are moving: To reach the port of heaven, we must sail sometimes with the wind and sometimes against it, — but we must sail, and not drift, nor lie at anchor.
Page 58 - To operate the company in a way that actively recognizes the central role that business plays in the structure of society by initiating innovative ways to improve the quality of life of a broad community-local, national and international.
Page 134 - You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself: "I lived through this horror. I can take the next thing that comes along.
Page 100 - If they have confidence in their own ability to develop and stimulate them to high levels of performance, they will expect much of them and will treat them with confidence that their expectations will be met. But if they have doubts about their own ability to stimulate their staff, they will expect less of them and will treat them with less confidence.
Page x - Our chief want in life is, somebody who shall make us do what we can.
Page 116 - I do best every day? 4. In the last seven days, have I received recognition or praise for doing good work? 5. Does my supervisor, or someone at work, seem to care about me as a person? 6. Is there someone at work who encourages my development? 7. At work, do my opinions seem to count? 8. Does the mission/purpose of my company make me feel my job is important? 9. Are my co-workers committed to doing quality work? 10. Do I have a best friend at work? 11. In the last six months, has someone at work...
Page 64 - As we enter the twenty-first century, it is timely, perhaps even critical, that we recall what human beings have understood for a very long time", he says: "that working together can indeed be a deep source of life meaning. Anything less is just a job
Page 87 - You can tell more about a person by what he says about others than you can by what others say about him.

References to this book

About the author (2002)

Anne Bruce is a nationally recognized speaker, workshop leader, and author. Her books include Motivating Employees and LeadersStart to Finish.

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