Building a Knowledge-based Culture: Using Twenty-first Century Work and Decision-making Systems in Associations

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American Society of Association Executives,c, 1997 - Business & Economics - 205 pages

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Overview of the KnowledgeBased Operational Model
Surfing the Wave
Building Industry ForesightDeveloping Vision Mission Goals

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Common terms and phrases

able achieve activities Adhocracies Administrivia Alice in Wonderland America On-Line association executive association leaders association's AT&T baby boomers become becoming knowledge based behavior benefit board members board of directors business lines Business Week bylaws capacity and strategic century association Cheshire Cat chief executive officer Citicorp clarity and consensus collaborative commitment committee competencies consensus constitute success core core competencies corporate core create critical critical mass critical objectives curve ball decision develop direction setting discomfort keys dynamics effectively environment every association exit barrier focus focus group function future Glenn H going governance Grand Marshall groupware implement important increasingly individuals industry information stream informed intuition insight intellectual capital Internet Introverts involved issues knowledge based knowledge-based approach knowledge-based association knowledge-based culture knowledge-based decision knowledge-based enterprise knowledge-based environment knowledge-based operational philosophy knowledge-based organization knowledge-based system late adulthood leadership leadership partnership look managing through change marketing research marketplace Marshall syndrome meeting member needs membership membership structure model of decision mom and pop move needs assessment not-for-profit Office Depot office products office products industry OfficeMax oligarchy opportunity organization model organization's organizational organizational culture organizational learning organizational memory outcomes paradigm shift parliamentary procedure participate perceptions piranhas planning process political political correctness political model position programs and services Realtors representative democracy resistor's responsibility Rules of Order sacred cow segments self interest self-esteem service niche shift significant something staff staff and elected strategic planning strategic position structure success successful associations surf Tecker things today's business trade association traditional twenty-first century vertical integration video conferencing virtual virtual organizations virtual team virtual technologies Voluntary associations volunteer

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