Building the Learning Organization: A Systems Approach to Quantum Improvement and Global Success

Front Cover
Building the Learning Organization is the first practical guide to transforming your organization into one that is set up to learn - even seeks out opportunities to learn - and then stands ready to quickly capitalize on that information. You'll be able to navigate your way through the process with the help of an easy-to-follow model that forms the heart of the book. You'll also find incisive and fascinating case historiesshowcasing the successful efforts of such companies as Arthur Andersen, Whirlpool, National Semiconductor, and Federal Express - that illustrate application of the model's tenets in various economic sectors. And, to further facilitate the transformation to a learning organization, the book presents 16 recommended action steps your company will want to consider taking. There is also discussion of what it takes to maintain a learning organization over time. There are evaluation forms to help you assess at what stage your company is currently at, what its strengths are, and where the needs are the greatest. There is even a helpful glossary of common terms.

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Emergence of Learning Organizations
The SystemsLinked Organization Model
Building Dynamic Learning through

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About the author (1996)

MICHAEL J. MARQUARDT is Professor of Human Resource Development and Program Director of Overseas Programs at George Washington University. A consultant and training specialist, he is also President of Global Learning Associates and Director of the Global Institute of Action Learning. One of the pioneers of "action learning" in the United States and around the world, he is an award-winning author of over 80 articles and 15 books in the fields of leadership, learning, globalization, and organizational change, including Building the Learning Organization (Academy of HRD book of the year), Action Learning in Action, Global Teams, and, with Peter Loan, HRD in the Age of Globalization.

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