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Basic Books, Dec 6, 1989 - Political Science - 433 pages
Bureaucracy is the classic study of the way American government agencies work and how they can be made to work better. Examining a wide range of bureaucracies, including the Army, the FBI, the FCC, and the Social Security Administration, James Q. Wilson provides the first comprehensive, in-depth analysis of what government agencies do, why they function as they do, and how they might become more responsible and effective. With a new introduction by the author.

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Bureaucracy: what government agencies do and why they do it

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Wilson (management, UCLA) attempts to explain bureaucratic behavior, beginning with a contrast of similar institutions (armies, prisons, and schools) that have succeeded and failed. He finds that ... Read full review


Armies Prisons Schools
Organization Matters

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