Business Communication

Front Cover
Cengage Learning, Feb 6, 2009 - Business & Economics - 672 pages
2 Reviews
Equip your students with the communication tools needed for success in today's workplace with this comprehensive, business-savvy text! Business Communication 2e has an exciting new contemporary design with clear easy-to-follow instructions guiding students through the chapters. Two new chapters have been added to this edition, increasing the emphasis on English Grammar and Writing Mechanics. Help students master the basics of workplace communication with proven instructional techniques, time-tested learning approaches, and complete teacher support. Topics such as exchanging information via telecommunications software, electronic mail, images and multimedia, and on-line information services are presented. Students refine writing, listening, speaking, computing, and research skills while using the latest technology tools. This text is ideal for the year-long business communication class. Business Communication 2e is the total solution for teachers who want comprehensive coverage of business document preparation.
Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
 

What people are saying - Write a review

User Review - Flag as inappropriate

i would like to have it please....

User Review - Flag as inappropriate

it's unexplainable result to develop batter communication method and skill
batter for self confidence and learning

Contents

Reviewers
xv
Communicating in Your Life
2
Diversity and Ethics
32
Nonverbal Communication and Teamwork
66
Basics of English Grammar
104
Mechanics of Writing
140
The Writing Process
174
Writing Memos Email and Letters
208
Graphics and Visual Aids
362
Technical Communication
392
Technology in the Workplace
424
Presentations and Meetings
478
Communicating with Customers
528
Getting a Job
566
Appendices
617
Index
647

Writing to Clients and Customers
256
Writing Reports
310

Other editions - View all

Common terms and phrases

About the author (2009)

Tom Means is an experienced communications professor who has authored several communication titles for South-Western. He is retired from Louisiana Tech University, Ruston.

Bibliographic information