Business Etiquette : A Guide For The Indian Professional

Front Cover
Harper Collins, Jan 18, 2012 - Business & Economics - 308 pages
0 Reviews
The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The opportunities created by a fast-globalizing world have led to executives jet-setting across the globe wining and dining, negotiating, and networking for business. Indian executives, who are brand ambassadors of both their company and their country, too are making a mark on the global stage, and increasingly find themselves in a number of situations where their people skills can make all the difference. Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Preface
NONVERBAL COMMUNICATION
DIGIQUETTE
CIVILITY AT THE WORKPLACE
CUBICLE MANNERS
PUBLIC SPACES
IMPROVE YOUR MINGLING QUOTIENT
ROADBLOCKS TO NETWORKING
Copyright

Other editions - View all

Common terms and phrases

About the author (2012)

Shital Kakkar Mehra is one of the most experienced practitioners of corporate etiquette and international protocol in India today, having trained over three thousand executives, focusing on the specific requirements of the global Indian. Her clients include organizations like Accenture, Aditya Birla Group, Johnson & Johnson, KPMG, Oracle, Mahindra & Mahindra, Merrill Lynch and Sony Entertainment. Her articles have been published across business dailies and magazines.

Bibliographic information