Business Etiquette: Your Questions and Answers
Q & A: World of Work is an extension to the Q & A series of titles. Q & A titles are set out in a question-and-answer format and are designed to provide information on various careers. Each book covers: educational requirements; career prospects; training prospects; overseas work or travel opportunities; recent developments; and useful addresses. These guides are aimed at pupils aged 13+, school and college leavers, graduates, career advisors or anyone considering a career change.
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agenda answer the phone appropriate Arab world arrange a meeting avoid behave behaviour Body language business cards business contacts business dress business etiquette business letter business meetings chair clean clothing coffee colleagues and managers colour conversation Cordless Communications cover sheet customers deal desk drink employer ensure equipment example Fax machines formal fumiture greetings guidelines hair handle health and safety holiday immediately important impression instance intemal introduce keep leave a message lf in doubt lf you need listen look lt's member of staff memo mobile phone Mobile telephones moming Nail polish organisations personnel department pleased to meet professionally relationships rules sending sexual harassment share space Sit up straight smile smoking soft drinks someone Speak clearly sure table manners talk telephone number trade fair vegetarian voicemail wine workmates workplace write