Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy

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ReadHowYouWant.com, Aug 13, 2008 - Antiques & Collectibles - 236 pages
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Written in an easy-to-read, topic-oriented format, Ann Marie Sabath makes learning business protocol and etiquette an enjoyable experience....
 

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Contents

Opening Moves Making Initial Encounters Work
1
Business Dress 101 Handling Attire Problems in the Workplace
16
Correspondence Putting It Down in Black and White
29
Sound Advice Making the Right Phone Impression
54
Cubicle Protocol and Time Management Functioning Well in the Office
87
Meetings Getting It All Together
107
VIPs Dealing With Key DecisionMakers
119
Unfamiliar Settings Handling Social Situations
127
Off the Beaten Path Coping With Challenges
140
Common Questions
156
International Etiquette
169
Bibliography
197
About the Author
201
Back Cover Material
203
Index
207

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About the author (2008)

Ann Marie Sabath is president of At Ease Inc., a nationally recognized protocol and etiquette firm. She has trained more than 90,000 individuals at companies such as Fidelity Investments, Monster.com, CVS Pharmacy/Caremark, Deloitte & Touche, Baird Investments and Marriott International. The first and second editions of Business Etiquette have been recognized by the Oprah Winfrey Show, the New York Times, Entrepreneur Magazine, the Seattle Times, and the Cincinnati Enquirer, among many other newspapers, radio and television stations. Sabath has been profiled in a wide variety of media, including Forbes, the Wall Street Journal and USA Today. She divides her time between New York and Cincinnati.

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