Business Letters the Easy Way

Front Cover
Barron's Educational Series, 1998 - Business & Economics - 192 pages
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Here in its newly updated edition is the easy way to write business letters that are clear, concise, interesting, grammatical, and productive. Sample letters apply to sales, public relations, job-hunting, claims and adjustments, business-to-business correspondence, and much more. New in this edition are tips for effective use of fax machines and computer-related media for business correspondence. The author points out ways of avoiding typical pitfalls in business writing, with tips on correct word choice, proper formatting, punctuation, and the basics of constructing clear, grammatical sentences.
 

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Contents

LETTER FORMAT
13
Table of Model Letters
15
REQUEST LETTERS
25
REPLlES
31
CREDlT AND COLLECTlON LETTERS
49
COMPLAlNTS CLAlMS AND ADJUSTMENTS
61
SALES AND PUBLlC RELATlONS LETTERS
71
SOClAL BUSlNESS LETTERS
81
lNHOUSE CORRESPONDENCE
111
NEWS RELEASES
119
BUSlNESS REPORTS AND PROPOSALS
125
lMPORTANT DETAlLS
143
Addressing Dignitaries 144 State Abbreviations 152 Some
168
Numbers 173 Commonly Confused Words
183
lNDEX
190
Copyright

EMPLOYMENT CORRESPONDENCE
91

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About the author (1998)

Geffner is former Dean of Taylor Business Institute, New York.

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