Business Process Management: Profiting From Process
Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its owners. The more businesses change, the more they must concern themselves with their stakeholder relationships and manage their processes so that technologies and organization designs have a common business purpose. This book shows you how to deliver integral processes and helps you build a fully process-managed enterprise.
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Process Lines to Synchronize Change
the Stakeholder Criteria
The Process Management Framework
Mitigating Business Risk
Building a Process Support Organization
A Practitioners Guide 10 Discovering the Context for Business Change 11 Configuring Business Processes and Aligning Other Strategies 12 Charting ...
Configuring Business Processes and Aligning Other Strategies
Understanding the Existing Situation