Business Dispute Resolution: Best Practices, System Design & Case Management
This text closely examines the topics, issues and challenges surrounding specific companies that have endeavored to creatively address business dispute resolution. The companies examined span a broad spectrum of size and industries, illustrating enlightening real-life applications of business dispute resolution. This text engages the reader through realistic examples and provides concise presentation of business dispute resolution. Each chapter highlights key terms and definitions, thus reinforcing important concepts. Tapping in to the valuable resources available on the Internet, Cavenagh encourages the reader to use the web by pinpointing pertinent sites.
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addition adjudicative ADR contract ADR processes ADR program ADR system agree alternative dispute resolution American Arbitration Association attorneys benefits BP Amoco Briefing Point business disputes claim communications confidential conflict corporate ADR cost counsel court created Darden Darden Restaurants decision Defendants developed discovery dispute resolution processes Dispute Resolution Program documents Dollar Dollar General Corporation effective efforts employee disputes enforceable Ethics evaluation executives facilitative federal fees filed Finally formal Forms & Materials Georgia-Pacific Hooters in-house initial internal involved issues jury Law Department lawsuit lawyers litigation matter McDonnell Aircraft mediation privilege mediation process mediation session negotiation neutral North Central College ombudsman ombudsman's office Open Door options participate parties peer review panel Plaintiffs Postal Service ProCD procedures REDRESS relationship request resolve disputes rules Sandia settle settlement agreement specific Standard trial U.S. Postal Service Wagshal workplace Zeidenberg