Business Etiquette and Protocol
South-Western, Jan 1, 2001 - Business & Economics - 75 pages
Finally information that explains proper social manners for every type of business situation. The Professional Development Series is designed to guide and teach both professionals and students the social skills necessary to compete and succeed in today's global environment.Covering such topics as Team Dynamics, Leadership in Organizations, Career Planning and Networking and Business Etiquette and Protocol, these short, comprehensive books will provide the reader immediate "know-how" to feel comfortable in any type of professional situation. Available by themselves or in bundles, these will prove to be a must have for every business person. Business Etiquette and Protocol focuses on basic business etiquette, social dining and entertainment etiquette, and international cultural etiquette..
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Recap of Key Concepts
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agenda Americans arrive Artichokes attention attire basket behavior birthday body language boss bread Breadsticks business card business environment business etiquette business world champagne Cherry Tomatoes clients comfortable common courtesy consider conversation CORE This topic Corporate courtesy of PhotoDisc culture customs Digital Vision dining dinner plate displayed dress employees Etiquette and Protocol event eye contact feel give glass half-staff Halloween handshake host individuals international visitors introduced invitation job description Joe Howard KEY CONCEPTS leave Letitia Baldrige lunch meal napkin never open-ended questions organization pay the tab person place setting position professional quick RECAP OF KEY remember restaurant RSVP rules of etiquette salad Santa Rosa Scene seat server shake hands shrimp smile someone soup special guest spoon staff talk thank-you note toast topic examines U.S. flag Ukraine United utensils walk woman women