Business Etiquette and Protocol

Front Cover
South-Western, Jan 1, 2001 - Business & Economics - 75 pages
Finally information that explains proper social manners for every type of business situation. The Professional Development Series is designed to guide and teach both professionals and students the social skills necessary to compete and succeed in today's global environment.Covering such topics as Team Dynamics, Leadership in Organizations, Career Planning and Networking and Business Etiquette and Protocol, these short, comprehensive books will provide the reader immediate "know-how" to feel comfortable in any type of professional situation. Available by themselves or in bundles, these will prove to be a must have for every business person. Business Etiquette and Protocol focuses on basic business etiquette, social dining and entertainment etiquette, and international cultural etiquette..

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Recap of Key Concepts
Keeping Promises
Complaining Effectively

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Common terms and phrases

About the author (2001)

Carol Bennett began collecting stamps as a child and over years of moving around the country with her military husband developed a passion for collecting postcards and Kellogg Company memorabilia. Author of Images of America: Battle Creek and Then & Now: Battle Creek, Kurt Thornton was raised in a household that valued history and as a child helped his mother look for old postcards at garage sales, auctions, and antique markets. The authors met while working at Leila Y. Post Montgomery Hospital (named after cereal manufacturer C. W. Post's wife).

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