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FOCUS ON PROBLEM SOLVING
H A P T E R F O U
The World of Information Systems 1
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American Greetings applications software assembly language automation business organization business problems business specialists bytes central processing unit Chapter chips COBOL components computer hardware Corporation cost create customers cycle data element desktop developed devices display documents EBCDIC electronic employees environment example expert systems Figure firm firm’s fourth-generation fourth-generation language functions graphical user interface human resources IBM Personal System/2 information systems information technology input instructions knowledge workers machine Macintosh magnetic tape mainframe manufacturing and production mation microcomputers minicomputers monitor on-line operating system optical disk organizational output payroll percent perform personal computer primary storage printers problem solving programming language puter records reports sales and marketing screen secondary storage solution Source speed spreadsheet storing data strategic systems software tasks telecommunications terminals tion track transaction transmission typically unit user interface workstations