Business of Hotels
The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business
providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world.
This new edition is the outcome of a thorough revision of an established text. The new material includes a comprehensive profile of the hotel business in the 1990's and includes data, quotes and extracts from a wide range of authoritative industry sources.
Other editions - View all
accommodation Accor accounts Africa approach arithmetic means assets assistant manager Australia Balanced Scorecard Butterworth-Heinemann capital central Chapter Choice Hotels International deﬁned departmental employees Europe facilities and services ﬁgures are arithmetic ﬁnance ﬁnancial ﬁrms ﬁrst ﬁxed food and beverage food and drink guest services holiday Horwath International Hospitality Management hotel business hotel group hotel industry hotel management hotel markets hotel operations hotel organization hotel products hotel revenue hotel sales hotel services hotel users Hotels & Resorts housekeeping human resource function income individual hotels inﬂuence investment large hotels London main regions Marriott International ment Middle East normally North America ofﬁce Palma de Mallorca Pannell Kerr Forster payroll policies proﬁt and loss proﬁtability purchasing ratio of hotel reﬂect rentals reports requirements responsibility rooms Royal Garden Hotel signiﬁcant small hotel sources speciﬁc stafﬁng suppliers Table tion Tourism United Kingdom University of Surrey