Business Process Benchmarking: Finding and Implementing Best Practices

Front Cover
ASQC Quality Press, 1995 - Business & Economics - 464 pages
0 Reviews
Praise for Business Process Benchmarking- This is a timely and comprehensive addition to the book that started it all. Every quality and benchmarking manager should read it. the six cases are a testament to the power of benchmarking. -Carla O'Dell, Director, International Benchmarking Clearinghouse If you are well into your benchmarking process, you need this book. This important and revolutionary perspective on benchmarking from best-selling author Robert C. Camp helps you learn how to achieve the objectives, priorities, and mission of your company. Three main sections and expanded index combine to provide the most up-to-date reference available on how to conduct successful benchmarking projects. New case studies and new management aspects of benchmarking make this book a coveted reference on how to conduct benchmarking successfully.

From inside the book

What people are saying - Write a review

We haven't found any reviews in the usual places.


Benchmarking Update
What to Benchmark
Whom to Benchmark

15 other sections not shown

Common terms and phrases

References to this book

All Book Search results »

About the author (1995)

President of benchmarking competency with the Quality Network.

Bibliographic information