Business @ the Speed of Thought: Succeeding in the Digital Economy

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Grand Central Publishing, Sep 26, 2009 - Business & Economics - 496 pages
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In his new book, Microsoft chairman and CEO Bill Gates discusses how technology can help run businesses better today and how it will transform the nature of business in the near future. Gates stresses the need for managers to view technology not as overhead but as a strategic asset, and offers detailed examples from Microsoft, GM, Dell, and many other successful companies. Companion Web site.
 

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LibraryThing Review

User Review  - keylawk - LibraryThing

Gates conducts a detailed tour of Microsoft and other corporate entities working with their own infrastructure. He looks at how computer functions are transforming the nature of "business". The bottom ... Read full review

LibraryThing Review

User Review  - GaneshSrinivasan - LibraryThing

I have been the CIO of large companies, I understand the value of integration and of processed information Bill Gates in this book, reflected my experiences I have used small little presentation, made ... Read full review

Contents

13
EXTENDING THE REACH OF HUMAN ANALYSIS
GETTING THE MOST OUT OF DATA MINES FOR EVERYONE
14
DEFINING KNOWLEDGE MANAGEMENT
SUPPORTING CROSSBORDER BRAND PLANNING
SPEEDING CUSTOMER RESPONSE
TAKING THE PAIN OUT OF TRAINING

PUTTING INFORMATION TO WORK
GETTING THE NUMBERS EASILY
2
MAKING DATA AVAILABLE EVERY DAY
INFORMING STRATEGIC PLANNING
MAKING AN INVESTMENT NOT RELYING ON LUCK
CHANGING THE ROLE OF DISTRICT MANAGERS
DOING BUSINESS AT THE SPEED OF THOUGHT
3
STARTING A JOURNEY WITH A SINGLE CLICK
SUPPORTING CHANGING LIFESTYLES
USING ONE TOOL FOR MULTIPLE PLANNING NEEDS
SAVING AGGRAVATION AND 40 MILLION
PUTTING RESPONSIBILITY INTO THE HANDS OF THOSE AFFECTED
GETTING FEEDBACK THE OLDFASHIONED WAY
KEEPING YOUR PRIORITIES STRAIGHT
II
4
AVOIDING COMPLACENCY
5
ADDING VALUE TO TRANSACTIONS
MAKING A FUNDAMENTAL DECISION
UNDERGOING A CONSULTANT PARADIGM SHIFT
CHANGING THE COMPANYCUSTOMER DYNAMIC
6
JUMPING ONTO THE INTERNET EARLY
CHANGING THE ROLE OF THE SALES TEAM
SHIFTING DEVELOPMENT PRIORITIES
EXPERIMENTING WITH A NEW SERVICE INITIATIVE
HOW CAN WE HELP YOU?
GETTING THE INTERNET
PUTTING WEB SERVICE IN CONTEXT
7
BRINGING ABOUT THE WEB LIFESTYLE
CHANGING HOME AND TV EXPERIENCE
REMOVING WORK AND LIFE LIMITATIONS
MOVING PAST OLD LIMITS
8
CHANGING THE WORKSTYLE FOR EMPLOYEES
9
KEEPING PACE IN THE FACE OF RISING COMPLEXITY
MAKING FIRST A CORPORATE MANTRA
CONQUERING CYCLE TIME
INCREASING POWER AND DECREASING TIME
SHRINKING TIME TO MARKET EVEN FURTHER
III
10
CONQUERING THE WORLD AND GOING OUT OF BUSINESS
MEETING PHYSICALLY AND ELECTRONICALLY
KEEPING FOCUSED ACTING FAST
MAKING THE DIFFERENCE THROUGH EMAIL
PAYING ATTENTION TO BAD NEWS
ACTING ON BAD NEWS
11
GIVING CUSTOMER GUARANTEES SOME TEETH
USING TECHNOLOGY TO BACK UP GUARANTEES
CAPTURING AND CONVERTING BAD NEWS TO GOOD
HELPING USERS STEP SAFELY THROUGH PROBLEMS
CREATING A CUSTOMER FEEDBACK LOOP
ALWAYS GOING BACK TO THE CUSTOMER
12
KNOWING YOUR NUMBERS FOR SHAPING YOUR BUSINESS
SPEEDING AND EXPANDING THE SALES PROCESS
CUSTOMERS DRIVING BUSINESS
KNOWING CUSTOMERS THROUGH THE SANDWICHES THEY BUY
PROVIDING AN OBJECTIVE STARTING POINT
EXTENDING YOUR BUSINESS
DOING MORE DIGITAL INFORMATION WORK
MANAGING PRODUCT DEVELOPMENT
ESTABLISHING FIRM GONOGO GUIDELINES
GAZING INTO AN UNEXPECTED CRYSTAL BALL
INVESTING IN YOUR GREATEST ASSET
APPLYING TECHNOLOGY TO KNOWLEDGE NEEDS
15
BETTING THE COMPANY EVERY TWENTY YEARS
ACCELERATING THE SEARCH FOR CANCER CURES
MAKING OR BREAKING THE BIOTECH FIRM
FINDING COMMON GROUND IN INTELLECTUAL WORK
IV
16
CREATING HUNDREDS OF SMALL BUSINESSES ON THE FLOOR
ENABLING PEOPLE TO MAKE A DIFFERENCE
REDEFINING THE ROLE OF LINE WORKERS
17
RENOVATING THE PROCESS FOR PRODUCT DELIVERY
CREATING A PROCESS THAT STAGES YOUR SOLUTION
USING DIGITAL PROCESSES TO SOLVE TOUGH PROBLEMS
DECIDING WHETHER TO CENTRALIZE
IMPROVING STEP BY STEP
OWNING PROCESS CHANGE
18
GETTING CIOS TO THINK OF BUSINESS
PLACING THE RESPONSIBILITY WHERE IT BELONGS
V
19
PROVIDING INSTANT REFLEXES IN EMERGENCIES
CAPTURING THE COMPLETE DIGITAL RECORD FOR PATIENTS
PROVIDING ONGOING CARE
TRACKING UNSEEN MEDICAL DANGERS
PROTECTING INDIVIDUALS AND THE ENTIRE FORCE
EVOLVING A COMPLETE HEALTH CARE SYSTEM
20
REPLACING PAPER FLOW WITH DIGITAL PUBLISHING
PROVIDING AN ACCESSIBLE FACE TO GOVERNMENT
PROVIDING ACCESS TO EVERY CITIZEN
STREAMLINING GOVERNMENT THE DIGITAL WAY
BUILDING GOVERNMENT SYSTEMS THE DIGITAL WAY
21
HEADING OFF INTO THE WILD BLUE YONDER
GETTING SMARTER WITH EVERY MISSION
USING BATTLEFIELD INTRANET TO LINK GROUND AND AIR FORCES
PUTTING INFORMATION TO WORK IN THE FIELD
RELATING INTELLIGENCE AND TIME
22
CONNECTING WITH PARENTS AND THE COMMUNITY
LIFTING THE SKILLS OF ALL CITIZENS
OFFERING A VARIETY OF WAYS TO LEARN
VI
23
KEEPING THE DOOR OPEN DIGITALLY
DEALING WITH PUNCTUATED CHAOS
CAPITALIZING ON THE COGNITIVE NICHE
APPENDIX
CREATING THE NEW COMPUTER INDUSTRY
BLUEPRINT REQUIRED
A SOLUTIONS FRAMEWORK
SERVERS
PHASES OF DEVELOPMENT
DECIDING WHAT TO BUY
DECIDING WHAT TO BUILD
SAVING ON INFRASTRUCTURE
DESIGNING FOR INFORMATION FLOW
GLOSSARY
CUSTOMER ACKNOWLEDGMENTS
Copyright

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About the author (2009)

Born on October 28, 1955, in Seattle, Washington, famed entrepreneur Bill Gates began to show an interest in computer programming at age 13. Throughtechnological innovation, keen business strategy and aggressive business tactics, he and partner Paul Allen built the world's largest software business, Microsoft. In the process, Gates became one of the richest men in the world. In February 2014, Gates announced that he was stepping down as Microsoft's chairman.

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