But I Thought You Meant--: Misunderstandings in Human Communication

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Mayfield Pub., 1998 - Psychology - 295 pages
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This practical and accessible text uses interesting case studies to raise students’ awareness of misunderstandings in human communication and provides strategies for avoiding and resolving such misunderstandings. It can be used as a supplement in any course that addresses communication in interpersonal relationships.

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Contents

But Words Will Never Hurt Me
19
Obviously Youre Not Committed to the Firm
34
Its Rude to Interrupt When Im Speaking
47
Copyright

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