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2005 CPO Survey appraise and develop APQC research APQC’s benchmarking best practices blended learning Business Consulting Services Business Value buyers capability sourcing center-led collaboration with suppliers companies cost savings cross-industry Decentralized Structures develop sourcing strategies develop suppliers direct materials Figure 17 global IBM Business Consulting IBM Institute improvement indirect Individual purchase orders industries Institute for Business Inventory Turn Rate levels leverage logistics Material Inventory Turn materials and services Median Bottom Quartile metrics negotiated Open Standards order materials Organization Size organization’s OSBC research outsourcing percent of procurement Percent of purchase Performers Bottom Performers process group procurement cycle Procurement FTE procurement function procurement organizations procurement outsourcing procurement performance procurement staff purchase arrangement type Raw Material Inventory repair and operations reverse logistics signiﬁcant speciﬁc strategic sourcing strategic supplier supplier lead supplier management supplier relationships Supply Chain Management Total Procurement Cost Total Purchase Value Total Purchasing Cycle value creation vendor managed inventory