Call centre offshoring to India

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GRIN Verlag, Feb 26, 2007 - Business & Economics - 8 pages
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Essay from the year 2006 in the subject Business economics - Personnel and Organisation, grade: A, University of Bradford, course: MBA, 19 entries in the bibliography, language: English, abstract: This paper provides a critical review of Taylor, P., Bain, P. (2005). ‘”India calling to the far away towns”: the call centre labour process and globalization’, Work, employment and society, Vol. 19, No. 2, pp. 261-282.

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