Can I Have 5 Minutes of Your Time?: A No-Nonsense, Fun Approach to Sales from Xerox's Former #1 Salesperson

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Morgan James Publishing, May 1, 2008 - Business & Economics - 203 pages
Can I Have 5 Minutes of Your Time? is one of the best selling books on sales to come along in over 20 years. The ideas and concepts inside have been used by tens of thousands of people to increase their sales performance.
 

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Contents

What It Takes to Be the Best
1
The Five Habits of a Top Salesperson
21
Effective Listening is Essential for Effective Selling
35
Confidence You Must Earn It Its Worth It
47
Th e Use of Questions in Selling
59
Overcoming Objections
87
Cold Call Selling
93
Customer Care
121
Goal Setting and Time Management
147
Th e Art of Closing
163
About the Author
189
Sales Warranty Card
191
The 10 Simple steps of sales success
193
More Information
195
Notes
197
Copyright

A Case in Point
141

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About the author (2008)

Hal Becker is a nationally known expert on Sales, Customer Service, and Negotiating. He conducts seminars or consults to more than 140 organizations a year. His client list includes IBM, Disney, New York Life, Continental Airlines, Verizon, Terminix, AT&T, Pearle Vision, Cintas, and hundreds of other companies and associations. At the age of 22, he became the #1 salesperson among a national sales force of 11,000, for the Xerox Corporation. Six years later in 1983, he survived terminal cancer only months after launching Direct Opinions, one of America's first customer service telemarketing firms that facilitates more than two million calls per year with offices throughout the U.S.A. and Canada. In 1990, Hal sold Direct Opinions to devote time for consulting and presenting lectures around the world. He has been featured in publications including The Wall Street Journal, Business Week, Inc Magazine, Nations Business and hundreds of newspapers and Radio/TV stations around the world.

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