Car Crashed? You Could Be Cheated

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Trafford Publishing, 2002 - Education - 131 pages
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A behind the scenes look at the auto insurance claims process, auto damage repair shops and how to choose the best insurance company and best repair shop. Tips that will enable the consumer to recieve a fair settlement on auto insurance claims and auto repairs.

R. Brown is a licensed property and casualty claims adjuster with 32 years experience in the auto claims department. He is a I-Car Certified (Inter-industry Conference on Auto Repairs): He has worked for several body shops and owned two small shops. During his claims career, he continued to repair damaged autos to keep abreast of car construction, repair techniques and repair equipment technologies. His experience in both industries offers an insight of the claims process and repair shop practices.

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About the author (2002)

Robert Brown directed the Graduate Enterprise Program at Cranfield and leads the course on entrepreneurship (part of the MBA Program).

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