Case Research in Public Management

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M.E. Sharpe, Jan 15, 2010 - Business & Economics - 352 pages
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Highly readable and non-technical, this handbook is designed to help students and non-profit managers gain a working knowledge of the principles and practices of conducting qualitative case study research in public organizations. The book is a motherload of practical and comprehensive guidance to planning, conducting, analyzing, and reporting case research project findings.

McNabb begins with a detailed rationale for the use of the case research approach in public administration, nonprofit organizations, and political science. Then it provides step-by-step instructions on how to conduct single-case, multicase, and meta-analysis research, with guidelines on organizing and writing the case report.

Case Research in Public Management also includes many examples of case studies in a wide range of important topics in public administration, including performance management, sustainable government, technology management, security issues, emergency and disaster management, social and health services, infrastructure, public transportation, and transforming the work of government.

 

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Contents

PART I The What and How of Case Research
1
1 What Is Case Research?
3
2 When to Do Case Research and How to Pick Cases
17
3 The Range of Case Research Designs
27
4 SingleCase Research Designs
41
5 Multicase Research Designs
55
6 Getting Started in SingleCase and Multicase Research
65
7 MetaAnalysis Research Designs and Processes
79
12 Case Research in Performance Management
153
13 Case Research in Sustainable Government
169
14 Case Research in Technology Management
181
15 Case Research in National Security Issues
193
16 Case Research in Emergency and Disaster Management
209
17 Case Research in Social and Health Services
223
18 Case Research in Public Infrastructure
237
19 Case Research in Public Transportation
251

8 Collecting and Analyzing Case Data
91
9 Document Analysis Methods
107
10 The Case Research Report
121
PART II Case Research in Public Management
139
11 Case Research in Public Policy and Management
141
20 Case Research in the Work of Government
267
References
285
Index
303
About the Author
314
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